Jobs, Customer service with in Canada.
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1
We are looking for employees for customer service spot for auto parts shop. Answering phones, looking up orders… Etc.
Please call us at 6478382142
Or at 905 2641124
call from 9am-6pm
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2
Représentant des ventes/ vente aux détails /St-Lambert-de-Lauzon
Salaire à partir de 50 000$ par année
Tu te cherches un nouvel emploi?
Tu a de l'expérience dans le milieu de la construction ou comme commis quincaillerie?
Tu aimerais relevé un défi à la hauteur de tes attentes?
Ce entreprise de commerce au détails n'attend plus que toi !
Envoie nous ton curriculum vitae au: veronique.blais@randstad.ca ou au elisabeth.parent@randstad.ca
Avantages
Les avantages pour ce poste sont:
-Entrée en poste rapide;
-Poste permanent:
-Salaire à partir de 50 000$ et plus, selon l'expérience;
-Assurances collectives;
- Télémédecine;
- Horaire de travail du lundi au vendredi, 40 heures par semaine;
-En rotation, il sera demandé de travailler certain samedi;
- Stationnement disponible
Responsabilités
Représentant des ventes/ vente aux détails /St-Lambert
Pour ce poste, tes tâches consisteront à :
- Accueillir les clients;
- Analyser les besoins et conseiller les clients;
- Faire l'évaluation des projets;
- Préparer des soumissions et en assurer le suivi;
- Effectuer les commandes;
- Prise d'inventaire;
- Toutes autres tâches connexes
Qualifications
Les qualifications requises pour ce poste sont:
-Formation en ventes ou expériences, un atout;
- Avoir de l'expérience en service à la clientèle;
-Avoir obligatoirement de l'expérience avec les matériaux de construction;
- Être autonome et efficace;
Sommaire
Représentant des ventes/ vente aux détails /St-Lambert, ce poste t'intéresse?
Contactez-moi dès maintenant par téléphone au 418.570.3508 ou au 438.356.1609
Faites-nous parvenir votre cv à veronique.blais@randstad.ca ou elisabeth.parent@randstad.ca
Vous n'êtes pas prêt à postuler, ou avez-vous d'abord des questions? Appelez-nous pour discuter en toute confiance.
Pour consulter la liste complète des postes actuels : randstad.ca
Vous connaissez quelqu'un en recherche d'emploi ? Dites leur de venir nous rencontrer !
Pour chaque personne que vous nous référez et que nous emploierons durant au moins 4 semaines, nous vous donnerons 250$. Facile, non?
*Assurez-vous que la personne référée mentionne votre nom durant l’appel.*
L'humain en tête
Véronique
Téléphone: (418) 570-3508
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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3
If you do not have a genuine love for dogs, this is not the place for you. It is physically demanding and mentally challenging. We are seeking someone mature enough to understand and accept the responsibility of caring for other people’s “children”.
This job can be a lot of fun and very rewarding but it is not just sitting around and playing with puppies all day. The dogs need to be cleaned up which includes handling a lot of poop and pee. They have to be fed the right food and given the right medications. You will need to be organized and be able to remember who gets what and what dog belongs to a client. You will have to remember all of the dog’s names and behaviors.
Cleaning is a major part of every position at the daycare. If you get ill at the idea of cleaning up vomit and diarrhea, this is not the job for you. You must be able to pick up 40lbs. You will also be on your feet for the majority of the shift.
Interested applicants should send a cover letter and resume to playtime@barkparks.ca
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4
A chain of locally owned Auto Body Repair Facilities in Central Alberta is looking for a Customer Service Representative to assist with the day-to-day operations of a busy collision repair facility. We are a customer service-driven, detail-oriented, innovative company that creates opportunities for individuals to grow and contribute to the expansion of our brand. We are looking for professional people to join our team and help us achieve our goals.
The Customer Service Representative opportunities are located at our Innisfail Collision Facility (5704 49 Ave, Innisfail) and our Caliber Paint & Body Facility (7320B Johnstone Dr, Red Deer).
The Role:
Assist the Location Manager in the day-to-day operations
Complete and submit repair orders for invoicing to Insurance Companies
Assist Customers with navigating insurance claims
Assist in Accounts Payable/ReceivableTo be successful in this role the candidate will:
Have exceptional communication skills; including the ability to listen and be clear, tactful, sensitive, and persuasive when interacting with customers, peers, and stakeholders.
Be results-driven with exceptional organizational and execution skills
Have the ability to work independently or as part of a team; manage multiple priorities in a busy environment
Experience in the Auto Body Industry is an advantage but not a requirement
Willing to train the right candidateYour resume should clearly outline how your qualifications & experience fit this position. We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. No phone calls, please. Thank you for your interest.
Job Type: Full-time
Salary: From $23.00 per hour
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site parking
Wellness program
Schedule:Monday to Friday
Work Location: One location
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5
Hello
I am looking to change careers after having run my own cleaning company for the past 5 years.
I miss the dynamic of working with other people!
I have very strong customer service skills and I am a quick learner.
I would ideally love to find something that is Monday to Friday but I am open to other opportunities as well.
I have a resume that I am able to send upon request.
I look forward to seeing what opportunities arise.
Thank you
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6
Location: Red Deer, Alberta
Time Type: Full time
Job Requisition ID: R-1004778
Closing Date (MM/DD/YYYY): 03/17/2023
Worker Type: Permanent
Language(s) Required: EnglishCustomer service skills a must:
Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence.What you’ll do:
- Respond to inquiries in person and over the phone
- Maintain customer records by updating and recording account information
- Process incoming and outgoing mail, order office supplies and schedule appointments
- Accept customer payments, handle receipts and complete daily bank depositsWhat we’re looking for:
- Customer-focused with strong teamwork and people skills
- A friendly attitude that connects with customers
- Organized and detailed multi-tasker
- Able to deal with change, make decisions and solve problemsWhat you’ll need:
- A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
- Basic administration skills
- A love for agriculture
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7
We are seeking an enthusiastic individual to work a variety of shifts averaging 25-30 hours per week (hours will vary). Must have open availability for weekends (day/evening shifts). Shifts during the week are evenings with an occasional day shift as needed. Must have excellent customer service skills, pro serve is required and can be completed before starting, must be over the age of 18, and can lift up to 50lbs. \
Please apply in person at 104 - 9 Hawkridge Blvd Penhold, AB or email to blairsliquor@shaw.ca
Only those selected for an interview will be contacted.
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8
We am looking for a full and part time sales associate to work in a clothing store in Red Deer. If you are. energetic and friendly, we will like to hear from you.
The ideal candidate will have to provide outstanding customer service, merchandises, generate and process sales as well as maintain the store's cleanliness and appearance.
Customer service experience and good communication skill is essential.
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9
We are a small chain locally owned looking for a part-time crew member.
You must be able to present good customer service experience and must be over the age of 18.
Be able to ring orders on POS system
Must be fast paced.
Must be able to clean lobby
Must be able to work with team members
Please contact 403-333-9800 for more information about the position. Thank you!
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10
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
Be at least 21 years old
Have a 2-door or 4-door car that is 20 years old or newer
Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
Be at least 18 years old
Have proof of Canadian work eligibility
When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
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11
Down5Hotshot Delivery & Towing
Down5Hotshot Delivery specializes in hauling/delivering shipments and loads throught Alberta, Saskatchewan and British Columbia
Service Highlights
- Same day delivery
- Competitive rates: in town rates differ (please contact for more information)
- Can haul or pull anything trailer's up to 8,000 pound's (no goose neck or 5th wheel's)
-16ft car hauler
- 24 hour on call availability (day or night)
- Based in Red Deer, Alberta
Please text for more information or quote's, 587-876-8548, call for emergency's
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Are you looking for a role where helping people is at the core of everything you do? Do you enjoy talking to many different people each day? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!
We are looking for a Bilingual Customer Service Representatives to work on a hybrid basis, taking inbound calls, you’ll get to work as part of a team that will support your professional development! Located in the heart of Downtown Ottawa, the office is close to everything!
Advantages
- Pay rate of 17/hr for Bilingual candidates
- Hybrid (2 days in the office)
- Equipment provided
- Benefits available as of day one
- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)
- free access to upskilling training (build your portfolio for your next career move!)
Responsibilities
- You’ll take inbound calls from customers and handle their inquiries
- You will need to log the content of each call with accuracy
- You’ll need to maintain professionalism on the phone with all callers
- Other tasks as required
Qualifications
- Fluent in English and French
- At least 1 year of experience in a call center environment
- Tech savvy
- High degree of empathy
- Clear communication over the phone
- Exceptional listening skills
- You should be able to type quickly and with a high degree of accuracy
- Data entry experience is a definite plus
Summary
Please apply by…
Visiting www.randstad.ca and apply through the posting
Applying by e-mail at: callcentreottawa@randstad.ca
Or call us at 613-726-0220 ext 4
Please note that only candidates in the Ottawa region will be contacted for this role.
We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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13
Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French ? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.
Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.
Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Hybrid work schedule, 1-2 days in the office, other days work from home
Advantages
Don't miss out! These would be your advantages:
-Full time hours
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days, paid vacation, and a wellness account
-Excellent benefits
-Pension plan
-Option to participate in the Share Ownership Program
-Bonus plan based on your individual performance
-Education reimbursement program $2,000 (annually)
-Career advancement options
-Being a part of a great team!
Responsibilities
RESPONSIBILITIES
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Actively participate in an ongoing learning environment where you’ll receive developmental opportunities
Qualifications
-Excellent English and French communication skills
-Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
-Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
-Strong computer/multitasking skills
-Previous Customer Service or Call Centre experience is required
-Ability to work under pressure and be adaptable
Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to virangana.shah@randstad.ca add subject: BIL CSR
Please note: Position is dependent on reliability clearance
we thank all those for applying.
human forward.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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14
We are a small company that does small package deliveries.
We are currently looking for people who need deliveries made without the added fees.
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Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French ? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.
Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.
Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Hybrid work schedule, 1-2 days in the office, other days work from home
Advantages
Don't miss out! These would be your advantages:
-Full time hours
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days, paid vacation, and a wellness account
-Excellent benefits
-Pension plan
-Option to participate in the Share Ownership Program
-Bonus plan based on your individual performance
-Education reimbursement program $2,000 (annually)
-Career advancement options
-Being a part of a great team!
Responsibilities
RESPONSIBILITIES
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Actively participate in an ongoing learning environment where you’ll receive developmental opportunities
Qualifications
Excellent English and French communication skills
-Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
-Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
-Strong computer/multitasking skills
-Previous Customer Service or Call Centre experience is required
-Ability to work under pressure and be adaptable
Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to trisha.ghia@randstad.ca add subject: BIL CSR
Please note: Position is dependent on reliability clearance
we thank all those for applying.
human forward.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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16
Êtes-vous passionné d'aider les gens? Aimez-vous résoudre des problèmes et être créatif avec des solutions ? Avez-vous d'excellentes compétences en communication en anglais et en français? Si vous avez répondu oui à ces questions, nous sommes à la recherche de vous pour rejoindre une équipe dynamique en Ontario.
Poste : Spécialiste bilingue des relations avec la clientèle - Temps plein, opportunité permanente.
Heures d'ouverture : du lundi au vendredi de 6h30 à 20h00 HNE (doit être flexible pour travailler 8 heures pendant cette période)
Possibilité de travailler à domicile - travail à distance
Avantages
Ne manquez pas! Voici vos avantages :
-Heures à temps plein
-Programme de formation rémunéré de 20 jours, suivi de 2-3 semaines de mentorat
-Trois jours personnels payés, des vacances payées et un compte bien-être
-Excellentes prestations
-Plan de retraite
-Possibilité de participer au programme d'actionnariat
-Plan de bonus basé sur vos performances individuelles
-Programme de remboursement de l'éducation 2 000 $ (annuellement)
-Possibilités d'évolution de carrière
-Faire partie d'une super équipe!
Responsabilités
RESPONSABILITÉS
Les responsabilités du spécialiste bilingue des relations avec la clientèle comprennent (mais ne sont pas limitées à) :
-Dépanner/résoudre efficacement les demandes de renseignements téléphoniques/courriels à l'aide de divers systèmes et outils en temps opportun
-Fournir des réponses précises aux membres existants et nouveaux tout en maintenant le plus haut niveau de service à la clientèle
-Participer activement à un environnement d'apprentissage continu où vous bénéficierez d'opportunités de développement
Qualifications
-Excellentes compétences en communication en anglais et en français
-Doit avoir des compétences Microsoft Office et une capacité à apprendre plusieurs systèmes informatiques à la fois basés sur Windows et autres
-Doit être en mesure de démontrer sa capacité à résoudre des problèmes par le biais d'enquêtes et à prendre des décisions en temps opportun.
- Solides compétences en informatique/multitâche
-Une expérience antérieure en service à la clientèle ou en centre d'appels est requise
-Capacité à travailler sous pression et être adaptable
Sommaire
Veuillez postuler à cette opportunité passionnante en choisissant l'une des options suivantes :
1) Postulez directement à cette annonce
2) Directement sur www.randstad.ca
3) Envoyez votre CV à virangana.shah@randstad.ca ajouter le sujet : BIL RSE
Veuillez noter : la position dépend de l'autorisation de fiabilité
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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17
Job Description:Emerson Ecologics, a Fullscript Company, is on a mission to enable a world where medicine is more holistic, integrative, and relationship-driven than ever before. We are helping people get better and this is at the core of everything we do. As a health company, we are committed to the well-being of our team members too. We are proud to build an organization where people thrive, grow, and have a high impact through their work. Are you ready to make a difference? We're hiring Customer Success Specialists to support practitioners and patients on our Emerson Ecologics platform. Who you are: * Service-oriented - it's about proactive, personalized, efficient help that builds relationships * High attention to detail - ability to see the full picture to provide the best support possible. * Relationship builder - highly empathetic and strong interpersonal skills. * Tech-savvy - interest and curiosity in how things work, passionate about new technology tools, systems and platforms. * Adaptable - You embrace your duties and aren't afraid of new challenges. * Team player - strong team mentality, thrive on connection, love to share knowledge and tips/tricks. * Resourcefulness - knowing how and where to find answers. * You pride yourself on excellent customer experience and enjoy engaging with others. * You possess superb verbal and written communication skills. * You possess organizational skills and are able to deal with information coming from different sources at once. * You enjoy working closely with a great team to create an extraordinary user experience. * You are flexible with scheduling to ensure optimal coverage for customers within the US and Canada, coast-to-coast. * Knowledge of Zendesk, Slack, Sage500, and other SaaS productivity tools is an asset. Please note: while you'll be working 100% remotely in this role, we are only pursuing candidates in Kelowna and surrounding cities. This ensures we can offer in-person social events and gatherings to celebrate our wins together. What you'll do: * Assist practitioners and patients through three main channels: phones, emails, and live chat. * Troubleshoot issues and seek customer-focused solutions to ensure a seamless user experience. * Successfully resolve complex customer inquiries through the use of multiple support tools and personal product knowledge. * Build sustainable relationships of trust through open and interactive communication. * Report trends, issues, and feedback to your team. * Be adherent to queue volume and meet weekly SLA metric goals. What we can offer you: * Flexible Paid Time Off program * Fullscript's RRSP program and Stock Options * Flexible & customizable benefits packages with up to 2k for paramedical services (mental health, naturopathic) * Discount on the Fullscript catalog of products for family & friends * Training budget and company-wide learning initiatives Fullscript is committed to diversity in its workforce and is proud to be an equal-opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to accessibility@fullscript.com and let us know the nature of your request and your contact information. Our team handles both personal information and personal health information, which means candidates that receive and accept employment offers must undergo a background check. Want to learn more? Check us out at Fullscript or Emerson Ecologics Company Description Fullscript's purpose -- helping people get better -- is core to everything we do. We've created a virtual dispensing solution that supports practitioners as they support millions of patients across North America with the industry's best supplements. That said, our purpose extends well beyond our platform. Helping people get better is at the core of our business decisions and how we treat our employees.Company Description:Fullscript’s purpose — helping people get better — is core to everything we do. We’ve created a virtual dispensing solution that supports practitioners as they support millions of patients across North America with the industry’s best supplements. That said, our purpose extends well beyond our platform. Helping people get better is at the core of our business decisions and how we treat our employees. Job ID: 26301153
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Fullscript
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18
Suds Car Wash is looking for fun, energetic, hardworking individual to work part time at our wash. Weekend shifts are available, the duties include helping our customers load their vehicles into the wash, getting customers change, selling gift cards and some light manual labor. If you are looking for a fun, rewarding job send a resume with your reply and I will reach out to set up and interview.
Thanks
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Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!
We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This is an in office position - Downtown Ottawa. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!
Please note that you must be in Ottawa to be eligible for this role!
Advantages
What’s in it for you?
- Know your schedule for a month at a time!
- Pay would be $22/hr + 4% vacation pay.
- Hours of work between 8am and 8pm, Monday to Sunday availability
- Team oriented environment
- No sales or any up selling required
- Work for a reputable, stable company
- Opportunity to work on inter-departmental projects
- Get to help people every day with important projects
Responsibilities
What you’ll do here?
- Take and make calls in a tactful and professional manner
- Assist clients with solving complex problems
- Review files and make suggestions for future claims or projects
- Review client documents
- Ensure adherence to set policy guidelines and processes
- Assist other departments as necessary to ensure a great customer experience
Qualifications
What will make you successful?
- Excellent communication skills in both English and French
- Must have previous customer service experience (call centre strongly preferred)
- Completion of post-secondary education or equivalent work experience
- Background in relocation services would be considered an asset
- High attention to detail and ability to maintain professionalism under pressure
- Love problem solving
- Strong communication skills
- Must be eligible to obtain a government security clearance
Summary
Please apply by…
Visiting www.randstad.ca and apply through the posting
Applying by e-mail at: callcentreottawa@randstad.ca (please use "Bilingual Coordinator Ottawa" as the subject) or call 613-726-0220 ext 4 (ask for Arshdeep).
or e-mail - arshdeep.dhillon@randstad.ca
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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20
Êtes-vous passionné d'aider les gens? Aimez-vous résoudre des problèmes et être créatif avec des solutions ? Avez-vous d'excellentes compétences en communication en anglais et en français? Si vous avez répondu oui à ces questions, nous sommes à la recherche de vous pour rejoindre une équipe dynamique en Ontario.
Poste : Spécialiste bilingue des relations avec la clientèle - Temps plein, opportunité permanente.
Heures d'ouverture : du lundi au vendredi de 6h30 à 20h00 HNE (doit être flexible pour travailler 8 heures pendant cette période)
Horaire de travail hybride, 1-2 jours au bureau, les autres jours de travail à domicile
Avantages
Ne manquez pas! Voici vos avantages :
-Heures à temps plein
-Programme de formation rémunéré de 20 jours, suivi de 2-3 semaines de mentorat
-Trois jours personnels payés, des vacances payées et un compte bien-être
-Excellentes prestations
-Plan de retraite
-Possibilité de participer au programme d'actionnariat
-Plan de bonus basé sur vos performances individuelles
-Programme de remboursement de l'éducation 2 000 $ (annuellement)
-Possibilités d'évolution de carrière
-Faire partie d'une super équipe!
Responsabilités
RESPONSABILITÉS
Les responsabilités du spécialiste bilingue des relations avec la clientèle comprennent (mais ne sont pas limitées à) :
-Dépanner/résoudre efficacement les demandes de renseignements téléphoniques/courriels à l'aide de divers systèmes et outils en temps opportun
-Fournir des réponses précises aux membres existants et nouveaux tout en maintenant le plus haut niveau de service à la clientèle
-Participer activement à un environnement d'apprentissage continu où vous bénéficierez d'opportunités de développement
Qualifications
-Excellentes compétences en communication en anglais et en français
-Doit avoir des compétences Microsoft Office et une capacité à apprendre plusieurs systèmes informatiques à la fois basés sur Windows et autres
-Doit être en mesure de démontrer sa capacité à résoudre des problèmes par le biais d'enquêtes et à prendre des décisions en temps opportun.
- Solides compétences en informatique/multitâche
-Une expérience antérieure en service à la clientèle ou en centre d'appels est requise
-Capacité à travailler sous pression et être adaptable
Sommaire
Veuillez postuler à cette opportunité passionnante en choisissant l'une des options suivantes :
1) Postulez directement à cette annonce
2) Directement sur www.randstad.ca
3) Envoyez votre CV à virangana.shah@randstad.ca ajouter le sujet : BIL RSE
Veuillez noter : la position dépend de l'autorisation de fiabilité
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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21
Do you have an interest in the property management or construction? Do you enjoy a dynamic work environment? Looking for a role where you can make a direct impact on your clients life?
We're looking an enthusiastic individual with a passion for customer service to join a well established Ottawa based real estate corporation,! You'd be joining an energetic and supportive team who prides themselves on their high quality and professional work environment. A team who values both professional and personal growth and is committed to offering customer satisfaction which surpasses their clients expectations. Does this sound like the right opportunity for you?
Advantages
- 45-55K annually (dependent on experience)
- Monday to Friday work week with day time hours (7-3:30 or 8-4:30)
- On-site work environment
- Generous Health and Dental Plan, Group Retirement Planning with Company Match, Employee Wellness Program, Referral Program, Employee Assistance Program
- Opportunity for growth
Responsibilities
- Handle calls and email from prospective clients as well as existing clients
- Answer questions about warranties and leases
- Coordinate service appointments with sub-trades as needed
- Provide excellent customer service and industry expertise
Qualifications
- Previous customer service experience required
- Construction, real estate or property management experience an asset
- Organizational and time management skills
- Attention to detail
- Ability to work autonomously
- Great communication and interpersonal skills
- Bilingualism is an asset
- Valid driver's license is an asset
Summary
Please apply by…
Visit www.randstad.ca and apply through the posting
Applying by e-mail at: callcentreottawa@randstad.ca - Please use "Customer Care Representative" as the subject
Calling us at 613-726-0220 x4 and ask for Paisley or Erin
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
___________________
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22
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS
MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time positions . The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administr
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23
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
WORK AT HOME CUSTOMER CARE AGENT (FULL-TIME)
We are looking for full-time customer care agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfoli
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24
Summary of Position:
Performing various administration duties, such as processing and submitting sales and work orders, contracts, and payments
Managing inventory by updating and maintaining personal inventory files
Conducting periodic follow-ups with current and prospective customers
Reporting directly to the franchise owner
Managing current and prospective customer relationships
Working with other employees to meet sales targets and spread awarenessSkills and Qualifications:
Critical and analytical thinking to provide logical answers to customer’s questions
Excellent written and verbal communication
Understanding basic mathematics to prepare invoices and process payments correctly
Effective decision making under pressure
Experience in sales and retail is an assetPosition Wage varies from $15.00-$17.00 per hour
To qualify please send resume to:
frcharlottetown1@aerushome.com
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25
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
MCI is looking for Prince Edward Island work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services.
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP). MCI provides -
26
Customer Service & Shipping Assistant
To co-ordinate and perform various duties assisting customer service & shipping department
Duties include but are not limited to:
-coordinate daily customer shipments
-prepare shipping documents
- invoice shipments and file
- answer phone
- other duties as required
Training will be provided. Experience an asset but not necessary. Good communication & organization skills are a definite asset
Mon-Fri
40 hours/ week 8:30 - 5:00
Wage depending on qualificationsEmail applications to bwalker@durabeltinc.com
Located in Montague P.E
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27
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
WORK AT HOME CONTACT CENTRE SALES AGENT
The Sydney Call Centre (an MCI Company) is looking for work at home, inbound sales representatives. In this roles, you will handle inbound customer inquiries, troubleshoot basic technical issues, and assist customers in adding or removing products and services.
The position offers competitive base pay plus benefits, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services ( -
28
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now empl -
29
Job Description:We are currently offering positions to a select few qualified individuals for sales development role, working out of our Downtown Montreal office (*in-person)! The work entails researching a range of industries, finding viable companies, and furthering our direct email campaign to schedule appointments. This is a full-time position, Monday through Friday, 8 a.m. to 5p.m. Sales experience is an advantage but not essential as we have an intensive New Hire Training Program (including on-boarding) The selected candidates will receive a base salary plus commission from deals closed by our top Sales Leaders from the appointments scheduled for them. After working 2-3 months in sales development, hard-working individuals have the opportunity to become a member of our salesforce, working with global top producers and helping us in the expansion over the next 12 months. This position requires someone who is goal-oriented, independent, diligent, and confident. We are looking for candidates with grit who will work hard to achieve their goals and overcome any challenges along the way. Responsibilities: • Market research and data capture • Prospecting • Creating, modifying, and launching strategic email campaigns • Showing up with a positive attitude ready to crush your goals • Assisting Sales Director with day-to-day sales functions • Auditing existing client relationships for further opportunities • Auditing past clients for re-entry strategy • Set monthly goals and KPIs • Bringing your own set of ideas to help improve day-to-day operations and results • Making mistakes and learning from them Requirements: • Excellent written and oral skills (English) • Experience in creating and launching strategic marketing email campaigns is a plus • Track record of over-achieving goals • Incredible research skills • Solid communication and interpersonal skills • Customer service focus with attention to detail • Friendly, helpful, confident, and engaging personality • Basic administration skills • Willingness to work in fast pace environment • Positive, goal-oriented attitude is a must-have We'll Coach You! · Personal impact/confidence · Professionalism · Action Planning & Organizing · Negotiating & Persuading · Time Management and Leadership. Our sales lead-time is very short, so sales are frequent, and the sales targets are very achievable. The first year on-target earnings are between $55k & $80K, and earnings above this are attainable. If you feel you are a good candidate and currently located in Montreal or relocating to the area soon, please apply for consideration Company Description:Marcus Evans is a global business intelligence and event marketing company, with 60+ locations in 20+ countries. Headquartered in the UK, we are rated in the top 20 UK companies for work/life balance. Our client base is comprised of c-level executives from 98% of existing fortune 1000 companies, and are world leaders in a variety of industries, such as healthcare, legal, pharmaceutical, investments, energy, packaging etc. Job ID: 30808614
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marcus evans Group
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30
-NETTOYER LE PLACHER, SALLE DE BAIN.
-EMBALLER LES GÂTEAUX.
-AIDER À LA PRODUCTION DES PÂTISSERIES.
-TEMPS PLEIN, LE MATIN.
-DÉTENIR UN DIPLÔME DE SECONDAIRE 5 OU L'ÉQUIVALENT.
-CAPACITÉ DE TRAVAILLER AVEC UN MINIMUM DE SUPERVISION.
-AVOIR DE L'ESPRIT D'ÉQUIPE.
-SALAIRE COMPÉTITIF SELON VOTRE EXPÉRIENCE.
-ASSURANCESCOLLECTIVES (MÉDICAMENTS, DENTAIRE, PARAMÉDICALE, SALAIRE, VIE ET VOYAGE).
-RABAIS SUR ACHATS EN MAGASIN.
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31
Looking for a work from home without a long term commitment? All you need is high speed internet and a smartphone!
Agilus is recruiting for multiple Bilingual Call Centre Agents in the customer experience sector.
This is a 10 week contract position that starts in February 2023, that has the ability to lead to a permanent career opportunity! APPLICANTS MUST SPEAK FLUENT FRENCH - no exceptions *Only candidates residing in Atlantic Canada or Quebec will be considered at this time*
A day in the life:
Chatting with new customers who are calling to set up their new points cards
Troubleshoots password resets and other technical problems
Discussing points balances and reward options
Working with other teammates to find answers to questions, as needed
Successful candidates will have:
An "above and beyond" personality - you like to chat about movies, the weather, etc
Working experience in customer satisfaction - hospitality, food, call centre, etc
The desire to make the customer experience both fun and positive
Open availability to work a variety of shifts which include evenings and weekends
A high speed internet connection and a smart phone to use for work
What's in it for you:
$22.00 hourly
Access to medical and dental benefits as a contract employee
A weekly pay check every Friday
4% vacation pay added to each pay
Work from your couch in sweat pants - who is going to know?!
Interested?
Please apply directly online or by phone 4163435171 or by email ktreanor@agilus.ca
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32
Êtes-vous passionné d'aider les gens? Aimez-vous résoudre des problèmes et être créatif avec des solutions ? Avez-vous d'excellentes compétences en communication en anglaise et en français? Si vous avez répondu oui à ces questions, nous sommes à la recherche de vous pour rejoindre une équipe dynamique à Montreal.
Poste : Spécialiste bilingue des relations avec la clientèle - Temps plein, opportunité permanente.
Heures d'ouverture : du lundi au vendredi de 6h30 à 20h00 Est (doit être flexible pour travailler 8 heures pendant cette période.
Avantages
Ne manquez pas cette opportunité!
Ceux-ci seraient vos avantages :
-Heures à temps plein
-Hybride (1-2 jours au bureau seulement)
-Programme de formation rémunéré de 20 jours, suivi de 2-3 semaines de mentorat
-Trois jours personnels payés, des vacances payées et un compte bien-être
-Avantages incroyables!!
-Plan de retraite
-Possibilité de participer au programme d'actionnariat
-Plan de bonus basé sur vos performances individuelles
-Programme de remboursement de l'éducation 2 000 $ (annuellement)
-Possibilités d'évolution de carrière
-Faire partie d'une équipe formidable et solidaire!
Responsabilités
RESPONSABILITÉS
Les responsabilités du spécialiste bilingue des relations avec la clientèle comprennent (mais ne sont pas limitées à) :
-Dépanner/résoudre efficacement les demandes de renseignements téléphoniques/courriels à l'aide de divers systèmes et outils en temps opportun
-Fournir des réponses précises aux membres existants et nouveaux tout en maintenant le plus haut niveau de service à la clientèle
-Participer activement à un environnement d'apprentissage continu où vous bénéficierez d'opportunités de développement
Qualifications
-Excellentes compétences en communication en anglais et en français
-Doit avoir des compétences Microsoft Office et une capacité à apprendre plusieurs systèmes informatiques à la fois basés sur Windows et autres
-Doit être en mesure de démontrer sa capacité à résoudre des problèmes par le biais d'enquêtes et à prendre des décisions.
-Diplôme d'études secondaires minimum requis
- Solides compétences en informatique/multitâche
-Une expérience antérieure en service à la clientèle ou en centre d'appels est requise
-Capacité à travailler sous la pression et être adaptable
Sommaire
Veuillez postuler à cette opportunité passionnante en choisissant l'une des options suivantes :
1) Postulez directement à cette annonce
2) Directement sur www.randstad.ca
3) Envoyez votre CV à katisha.gilberti@randstad.ca ajouter le sujet : CSR
Veuillez noter : la position dépend de l'autorisation de fiabilité
Nous remercions tous ceux qui ont postulé.
Avant humain.
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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33
Do you enjoy customer service and working in a team that values your contribution?
Would you like to work in centrally located Ville Saint Laurent?
Come jump-start a new career with a leader in the material handling industry!
We are looking for a CUSTOMER EXPERIENCE AGENT to join our dynamic PRE-SALES team in Ville Saint Laurent.
What are you waiting for? Apply today!
Advantages
Schedule: Monday to Friday 8 am to 4:30 pm
Competitive Salary $48K to $50K/year
2 weeks vacation
Benefits
RRSP program
Opportunities for career growth
Accessible by public transport
Free Parking
Responsibilities
- Provide support to prospective customers via phone, email and web chat
- Gather information and prequalify potential sales leads
- Disseminate call information to appropriate salesperson or department
- Inbound for now. And potentially some outbound in the future (less than 15%)
- Log, track, and communicate details to customers
- Follow up with leads and record sales results
- Participate in both branch and corporate training activities
- Perform other duties as assigned
Qualifications
• Microsoft Office Outlook, Excel and Word experience
• Experience in customer service
• Post secondary studies are an asset
• Demonstrated excellent follow up skills
• Excellent communication
• The ability to work in a team
• Ability to set priorities
Summary
Are you looking for customer service job in Ville Saint Laurent?
Apply for this customer service role today!
I am looking forward to hearing from you!
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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34
Êtes-vous passionné d'aider les gens? Aimez-vous résoudre des problèmes et être créatif avec des solutions ? Avez-vous d'excellentes compétences en communication en anglaise et en français? Si vous avez répondu oui à ces questions, nous sommes à la recherche de vous pour rejoindre une équipe dynamique à Montreal.
Poste : Spécialiste bilingue des relations avec la clientèle - Temps plein, opportunité permanente.
Heures d'ouverture : du lundi au vendredi de 6h30 à 20h00 Est (doit être flexible pour travailler 8 heures pendant cette période.
Avantages
Ne manquez pas cette opportunité!
Ceux-ci seraient vos avantages :
-Heures à temps plein
-Hybride (1-2 jours au bureau seulement)
-Programme de formation rémunéré de 20 jours, suivi de 2-3 semaines de mentorat
-Trois jours personnels payés, des vacances payées et un compte bien-être
-Avantages incroyables!!
-Plan de retraite
-Possibilité de participer au programme d'actionnariat
-Plan de bonus basé sur vos performances individuelles
-Programme de remboursement de l'éducation 2 000 $ (annuellement)
-Possibilités d'évolution de carrière
-Faire partie d'une équipe formidable et solidaire!
Responsabilités
RESPONSABILITÉS
Les responsabilités du spécialiste bilingue des relations avec la clientèle comprennent (mais ne sont pas limitées à) :
-Dépanner/résoudre efficacement les demandes de renseignements téléphoniques/courriels à l'aide de divers systèmes et outils en temps opportun
-Fournir des réponses précises aux membres existants et nouveaux tout en maintenant le plus haut niveau de service à la clientèle
-Participer activement à un environnement d'apprentissage continu où vous bénéficierez d'opportunités de développement
Qualifications
-Excellentes compétences en communication en anglais et en français
-Doit avoir des compétences Microsoft Office et une capacité à apprendre plusieurs systèmes informatiques à la fois basés sur Windows et autres
-Doit être en mesure de démontrer sa capacité à résoudre des problèmes par le biais d'enquêtes et à prendre des décisions.
-Diplôme d'études secondaires minimum requis
- Solides compétences en informatique/multitâche
-Une expérience antérieure en service à la clientèle ou en centre d'appels est requise
-Capacité à travailler sous la pression et être adaptable
Sommaire
Veuillez postuler à cette opportunité passionnante en choisissant l'une des options suivantes :
1) Postulez directement à cette annonce
2) Directement sur www.randstad.ca
3) Envoyez votre CV à katisha.gilberti@randstad.ca ajouter le sujet : CSR
Veuillez noter : la position dépend de l'autorisation de fiabilité
Nous remercions tous ceux qui ont postulé.
Avant humain.
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
___________________
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35
Notre client, une entreprise qui œuvre dans le domaine de l'immobilier au Québec, est à la recherche de la perle rare pour joindre ses rangs !
Ils ont un poste d'agent de soutien au recouvrement disponible, et c'est à St-Jérôme ! Ne manquez pas cette opportunité.
21$/heure + 20% de boni variable
Horaire du lundi au vendredi
8 h 30 à 16 h 30
35 heures/semaine
Ce poste vous intéresse? Continuez de lire ce qui suit!
Pourquoi faire affaire avec nous :
Accès à des opportunités d’emploi qui ne sont pas affichées ailleurs sur le web.
Nous sommes un partenaire d’affaire stratégique dans vos recherches d’emploi.
On négocie vos conditions d’emploi pour vous.
Nous travaillons sur le territoire de Laval depuis plusieurs années, nous connaissons bien les entreprises et choisissons bien nos clients.
Vous n’avez rien à perdre, notre service est tout à fait gratuit!
Avantages
Pourquoi désires-tu ce poste d'agent de soutien au recouvrement à St-Jérôme?
-Poste permanent
-Un salaire de 21 $/H à l'entrée + 20% de prime variable
-Assurances collectives
-5 jours de maladie/an
-200 $/an pour le sport
-Programme de régime de retraite
-Activités d'équipe et concours (quelqu'un a gagné un voyage tout compris l'année dernière).
-2 semaines de vacances + jours fériés-Horaire d'été de juillet à septembre
Responsabilités
Les tâches de l'agent de soutien au recouvrement à St-Jérôme:
·Utiliser les outils disponibles pour solliciter et signer de nouveaux mandats.
·Effectuer de la saisie de données, des recherches sur le web
·Analyser le dossier des clients et suggérer la meilleure solution pour récupérer les sommes
·Effectuer un suivi rigoureux et structuré des dossiers en cours et assurer une efficacité opérationnelle continue.
·Aider au département Centre contact, enquêtes de prélocation incluant des enquêtes de crédit, les références d'emploi, références locatives, plumitifs civils, criminels et de Régie du logement au besoins.
·Agir en tant que représentant(e) du service à la clientèle et proposer des produits axés sur les besoins des membres et des clients.
Qualifications
·Expérience en recouvrement ou service à la clientèle.
·Habilité en informatique et recherche sur internet
·Polyvalence et capacité à travailler avec plusieurs dossiers en cours.
·Avoir le sens de l'organisation
·Professionnel(le), ponctuel(le) et dynamique.
·Habitué(e) à travailler en équipe.
·Habitué(e) à travailler sous pression avec des délais à respecter
·Bilingue (français et anglais).
·DES, DEC ou l'équivalent.
Sommaire
Ce poste vous intéresse?
Faites-nous parvenir votre CV dès maintenant à l’adresse suivante:
laurence.lafreniere@randstad.ca
Nous examinerons votre candidature avec soin et communiquerons rapidement avec vous pour vous donner les détails relatifs de l’offre si votre profil correspond à ce poste.
Pour en discuter, vous pouvez communiquer en tout temps avec Laurence Lafrenière au : 514.982.3123 ou la joindre par courriel au : laurence.lafreniere@randstad.ca
Ce poste n'est pas tout à fait ce que vous recherchez?
Contactez-nous pour discuter de vos aspirations et connaître comment nous pouvons vous aider à trouver votre emploi idéal!
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
___________________
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36
-OFFRIR UN BON SERVICE À LA CLIENTÈLE.
-SUPPORTER L'ÉQUIPE DE GESTION EN ATTEIGNANT LES OBJECTIFS DE
VENTE.
-AIDER À MAINTENIR LA PROPRETÉ ET L'APPARENCE DU MAGASIN.
-REMPLISSAGE DES STOCKS EN MAGASIN.
-DÉTENIR UN DIPLÔME DE SECONDAIRE 5 OU L'ÉQUIVALENT.
-CAPACITÉ À TRAVAILLER AVEC UN MINIMUM DE SUPERVISION.
-BONNE CAPACITÉ DE RÉSISTANCE AU STRESS.
-ÊTRE ORIENTÉ VERS LE CLIENT.
-AVOIR DE L'ESPRIT D'ÉQUIPE.
-AVOIR UN AN D'EXPÉRIENCE AVEC LA CLIENTÈLE.
-JOUR, SOIR ET FIN DE SEMAINE.
-SALAIRE COMPÉTITIF SELON VOTRE EXPÉRIENCE.
-ASSURANCES COLLECTIVES(MÉDICAMENTS, DENTAIRE, PARAMÉDICALE,
SALAIRE, VIE ET VOYAGE)
-RABAIS SUR ACHATS EN MAGASIN.
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37
Êtes-vous reconnu pour vos compétences en service à la clientèle?
Voulez vous faire partie d'une équipe qui valorise votre contribution?
Aimeriez-vous travailler à Ville Saint Laurent?
Venez démarrer une carrière au sein d'une entreprise chef de file dans le secteur de la manutention!
Nous recherchons un AGENT AU SERVICE A LA CLIENTELE pour joindre notre équipe de PRé-VENTES à Ville Saint Laurent.
Qu'attendez vous? Appliquez dès aujourd'hui!
Avantages
L'horaire de travail est de 8h à 16H30
Salaire compétitif entre 48 000$ et 50 000$/an
2 semaines de vacances
Avantages sociaux
Programme d'épargne retraite
Opportunités d'avancement de carrière
Stationnement gratuit
Accessible par transport en commun
Responsabilités
- Fournir une assistance aux clients potentiels par téléphone, e-mail et chat Web
- Recueillir des informations et présélectionner des prospects potentiels
- Diffuser les informations d'appel au vendeur ou au département approprié
- Entrant pour l'instant. Et potentiellement certains sortants à l'avenir (moins de 15 %)
- Enregistrer, suivre et communiquer les détails aux clients
- Suivi des prospects et enregistrement des résultats de vente
- Participer aux activités de formation de la succursale et de l'entreprise
- Effectuer d'autres tâches assignées
Qualifications
• Expérience Microsoft Office Outlook, Excel et Word
• Expérience en service à la clientèle
• Études Collégiales ou Universitaires - un atout
• Excellentes compétences en suivis
• Excellente communication
• Capacité à travailler en équipe
• Capacité à établir des priorités
Sommaire
Recherchez-vous un poste en service à la clientèle à Ville Saint Laurent?
Appliquez sur ce poste d'agent au service à la clientèle dès aujourd'hui.
J'ai bien hâte de vous rencontrer!
Cliquez sur « Postuler maintenant » ou envoyez votre CV à :
alicia.herrera@randstad.ca
Vous pouvez me téléphoner au 514-332-4218
Ou, me rejoindre via LinkedIn:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
___________________
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38
-TRANCHER LES VIANDES CHARCUTÉES, COUPER LES FROMAGES ET LES EMBALLER.
-CONTRÔLER LES ÉTIQUETTES À CODE-BARRES ET VOIR À LEUR EXACTITUDE.
-EFFECTUER LA ROTATION DES STOCKS .
-MAINTENIR LES COMPTOIRS DE VENTES POURVUS DE MARCHANDISES.
-OFFRIR UN BON SERVICE À LA CLIENTÈLE.
-DÉTENIR UN DIPLÔME DE SECONDAIRE 5 OU L'ÉQUIVALENT.
-CAPACITÉ À TRAVAILLER AVEC UN MINIMUM DE SUPERVISION.
-BONNE CAPACITÉ DE RÉSISTANCE AU STRESS.
-ÊTRE ORIENTÉ VERS LE CLIENT.
-AVOIR DE L'ESPRIT D'ÉQUIPE.
-AVOIR UN AN D'EXPÉRIENCE AVEC LA CLIENTÈLE.
-SALAIRE COMPÉTITIF SELON VOTRE EXPÉRIENCE.
-ASSURANCES COLLECTIVES(MÉDICAMENTS, DENTAIRE, PARAMÉDICALE, SALAIRE, VIE ET VOYAGE).
-RABAIS SUR ACHATS EN MAGASIN.
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39
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS
MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time positions . The positions offer competitive base pay commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administr
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40
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
WORK AT HOME CUSTOMER CARE AGENT (FULL-TIME)
We are looking for full-time customer care agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfoli
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41
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
WORK AT HOME CONTACT CENTRE SALES AGENT
The Sydney Call Centre (an MCI Company) is looking for work at home, inbound sales representatives. In this roles, you will handle inbound customer inquiries, troubleshoot basic technical issues, and assist customers in adding or removing products and services.
The position offers competitive base pay plus benefits, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection
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POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services ( -
42
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.70 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now empl -
43
Must have good communication skills
must be reliable
love working with kids
send your resume now at sinsatbi@gmail.com
please visit website www.stuffyrider.com
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44
Do you have a knowledge of vehicles ?
Are you a team player ?
Do you offer great customer service skills?
Are you reliable?
Do you a hold a Class G license?
If you answered yes then we have a great career for you!
We require a service writer at a busy locally owned shop.
We offer competitive wages, benefits and a full time position in a great working environment.
Please drop resume off at CRS Auto Centre
327 N.Cumberland St.
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45
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
Be at least 21 years old
Have a 2-door or 4-door car that is 20 years old or newer
Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
Be at least 18 years old
Have proof of Canadian work eligibility
When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
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46
Well it's that time of year again. Bring your snow blower in for a tune up, oil change, check belts, check auger bearings, etc. Repairs done also. Call or text Linda today to book an appointment 8073551524. Reasonable rates over 30 years experience.
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47
Go to our website to apply
https://www.metisnation.org/careers/intern-property-administrator-infinity-property-services-ips/
To qualify for this position applicants must be indigenous or MNO Citizens as per the MNO Bylaws and who are in good standing.
Internal/External (Métis Intern Candidates) Full-time/Term (1-year) Location: Thunder Bay, Ontario Remote Work: Fixed (fully in-office role, no regular remote-work available) Closes: February 16, 2023 Starting Salary: $46,610, per year based on experience. [2022 Rates]
What We Offer
As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary.Further, contract employees benefit from:
• Optional pension plan
• 4% vacation pay
• Annual paid two-week holiday closure in December-January
• 16 paid public and employer holidays
• Early closures on long weekends
• 15 paid health & wellness days (sick leave)
• Employee Assistance Plan
• Telemedicine plan
• Preferred membership pricing at Goodlife gyms
• Vehicle mileage allowanceThe Role
The Property Administrator will oversee coordination and support within the Thunder Bay Community Center on-site at the Thunder Bay office. Reporting to the Operations Manager, the PA is responsible for a variety of services related to the operation of residential housing properties in the not-for-profit and market-rent sectors.Duties and responsibilities include, but are not limited to tenant and client relations, scheduling contractor work, sending notices to tenants, liaising with governments (Municipal, federal and Metis), preparing documentation to support hearings at the Landlord & Tenant Board, complying with the RTA (where applicable), vacancy reporting, bank deposits, accounts receivable (A/R) reporting, accounts payable (A/P) processing, budgeting, supplier invoices, rent roll review and
production, communication, administration functions relating to paralegal services and general office administrative duties.The property administrator will assist the property inspector when required or in the absence of the property inspector perform indoor/outdoor inspections to minimize safety hazards, determine maintenance needs at the Thunder Bay Community Centre and ensures that the Thunder Bay Community Centre complies with Heath and Safety Act and all other regulations.
Qualifications
• Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture.
• Additional preference will be given to applicants with a high degree of digital literacy in MS Office, Excel, Word and experience in a professional work setting.
• Knowledge of Métis culture, history and way of life
• To meet funding parameters, candidates must self identify as Métis or being a Métis Nation of Ontario citizen.
• Graduated within the last year.
• Education in the field of study relevant to the Internship
• Demonstrated ability to be confidential, responsible, reliable and professional
• Proficiency with computer programs (Outlook, Excel, Word, and PowerPoint)
• Availability to work evenings and weekends with travel to various locations
• Excellent oral and written communication skills
• Demonstrated organizational and time-management skills
• Committed to working as a valuable and cooperative team member
• Ability to accomplish tasks with little direct supervision
• Ability to effectively and courteously interact with the public
• Able to work a flexible work scheduleMinimum qualifications
• Advanced knowledge of MS Office (Excel, Word) and a high degree of digital literacy. Willingness and ability to adapt to and learn new software
• Excellent communication and negotiation skills
• Ability to work well under pressure and meet set deadlines while maintaining a high level of accuracy
• Customer service orientation experience an asset
• Demonstrated problem-solving, time management and analytical skills to prioritize workload pressures and deadlines
• High school diplomaRequirements
• Must have reliable vehicle
• Familiarity with the Residential Tenancies Act, Landlord and Tenant Board and Geared to Income Housing criteria
• Experience working with tenant, leasing or property management systems (Yardi, Arcori, Property Vista, etc.)
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48
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
Be at least 21 years old
Have a 2-door or 4-door car that is 20 years old or newer
Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
Be at least 18 years old
Have proof of Canadian work eligibility
When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
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49
Représentant du service à la clientèle - secteur Lebourgneuf
Tu aimerais travailler pour une entreprise manufacturière d"ici?
Tu as de l’expérience dans le service à la clientèle, tu as à coeurr d'aider et de conseiller?
N'attends plus, j'ai le poste qu'il te faut!
Contacte moi dès maintenant au:
veronique.blais@randstad.ca ou au: 418.570.3508
Avantages
Les avantages pour ce poste sont:
- Poste permanent;
-Secteur Lebourgneuf;
- Possibilité d'entrée en poste rapide;
-Salaire à partir de 50 000;
-Horaire de travail du lundi au vendredi, 8h00 à 17h00;
-Assurances complète (dentaire, optométrie, médicaments, etc)
-3 semaines de vacances dès la première année
- 40 heures semaines;
- Stationnement disponible;
Responsabilités
Représentant du service à la clientèle - secteur Lebourgneuf
Pour ce poste, tu devras effectué les tâches suivantes:
- Offrir un service à la clientèle hors pair que ce soit par téléphone ou par courriel;
-Répondre au questions des clients et leur offrir des conseils;
Toutes autres tâches connexes
Qualifications
Pour ce poste, vous devrez posséder les compétences suivantes:
- Offrir un service à la clientèle hors pair;
- Avoir de l'expérience dans des tâches similaires;
- Aisance informatiques;
- Anglais, un atout;
Sommaire
Représentant du service à la clientèle - secteur Lebourgneuf
Ce poste vous intéresse?
Faites-nous parvenir votre CV dès maintenant aux adresses suivantes:
laurence.lafreniere@randstad.ca
veronique.blais@randstad.ca
Nous examinerons votre candidature avec soin et communiquerons rapidement avec vous pour vous donner les détails relatifs de l’offre si votre profil correspond à ce poste.
Pour en discuter, vous pouvez communiquer en tout temps avec Laurence Lafrenière au : 514.982.3123 ou la joindre par courriel au : laurence.lafreniere@randstad.ca ou avec Véronique Blais au: 418.570.3508 ou au veronique.blais@randstad.ca
Ce poste n'est pas tout à fait ce que vous recherchez?
Contactez-nous pour discuter de vos aspirations et connaître comment nous pouvons vous aider à trouver votre emploi idéal!
Pourquoi faire affaire avec nous :
Accès à des opportunités d’emploi qui ne sont pas affichées ailleurs sur le web.
Nous sommes un partenaire d’affaire stratégique dans vos recherches d’emploi.
On négocie vos conditions d’emploi pour vous.
Nous travaillons sur le territoire de Laval depuis plusieurs années, nous connaissons bien les entreprises et choisissons bien nos clients.
Vous n’avez rien à perdre, notre service est tout à fait gratuit!
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
___________________
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50
Agent service à la clientèle/avec tâches administratives/ bilingue
Cette entreprise qui oeuvre dans le domaine de l'esthétique est à la recherche de sa perle rare !!!
Tu as le sourire dans la voix? Tu aimes le service à la clientèle et les journées bien remplies ne te font pas peur?
Nous avons un poste pour toi.
N'attend plus et contacte moi au: (418) 570-3508 ou au : veronique,blais@radstad.ca
Avantages
Les avantages pour ce poste sont:
-Entrée en poste rapide;
-Salaire à partir de 45 700$ annuellement;
-Horaire de travail du lundi au vendredi, 40 heures semaine;
-Requiert la présence au bureau;
-Assurances dentaire, invalidité, maladie;
-Régimes de participations au bénéfices;
-REER collectif;
Responsabilités
Agent service à la clientèle/avec tâches administratives/ bilingue
Dans ce poste, vos tâches consisteront à:
- Offrir un service à la clientèle que ce soit par téléphone ou par courriel au client;
-Faire le suivi des commandes et soumissions des client aux États-Unis et à l'international;
- S'occuper des papiers de douanes;
-Vérifier des commandes;
-Suivi des plaintes;
-Classement de documents;
-Gestion des inscription d'inscription de la boutique en ligne;
Toutes autres tâches connexes
Qualifications
Pour ce poste, tu devras posséder les compétence suivantes:
- Détenir un D.E.C., un atout;
-Avoir de l,expérience en service à la clientèle;
- Être bilingue à l'anglais;
- Avoir de bonnes connaissances informatiques tel que: la Suite Office, Outlook
Sommaire
Agent service à la clientèle/avec tâches administratives/ bilingue
Ce poste t’intéresse? Contactez-nous!
418.570.3508
ou par courriel au: veronique.blais@randstad.ca
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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